We have some exciting news for you! We are upgrading to a new format for our support site that is more user-friendly.
We will be starting the transition on Friday (9/1) afternoon and working on it through Monday (9/4), so you may experience some intermittent down times with the support site, but just know we are working on getting it ready to go as quickly as we can (there are a lot of configurations that will need to be made). :)
We will be providing a quick video and/or images with directions on how to use the new format and what is different from our current one, so you don't come to the new site and just sit there confused. ;)
You don't have anything to worry about or anything that you have to do; we will be handling everything on our end to help make the transition easy for you. We will be working through the weekend.
Since it's a 3-day weekend, we figured this was the best time to get this upgraded.
As always, if you have any questions, just let us know, but keep in mind that instructions will be coming.