How to Enable Receipts and Donation Notifications

For your donor's peace of mind, as well as, your organization's, sending out a receipt from Stripe along with the donation confirmation email from CiviCRM is a great way for you and your donor to know that a transaction has been completed.

It can also be very helpful for those donors that have a recurring donation set up as it would help provide a reminder to the donor of their donation made each day/week/month/year.

So, turn on donation receipts in your Stripe account, go ahead and follow the steps below:

  • Login to your account
  • Click on “Business Settings” located at the bottom of the menu on the left sidebar
  • Click on “Email Receipts”
  • Check the boxes for “Successful Payments” (we also suggest checking the box for “Refunds”)
  • Ensure the correct language is selected for your account
  • All changes are saved automatically, so you can go back to your main dashboard once you're done

If you have any questions, please feel free to submit a support ticket.