How to Enable Receipts and Donation Notifications in Stripe

This quick guide will show you how to configure receipts for your donors in Stripe.

For your donor's peace of mind, as well as, your organization's, sending out a receipt from Stripe along with the donation confirmation email from CiviCRM is a great way for you and your donor to know that a transaction has been completed.

It can also be very helpful for those donors that have a recurring donation setup as it would help provide a reminder to the donor of their donation made each day/week/month/year.

So, turn on donation receipts in your Stripe account, go ahead and follow the steps below:

  • Log in to your account
  • Click on “Business Settings” located at the bottom of the menu on the left sidebar
  • Click on “Email Receipts”
  • Check the boxes for “Successful Payments” (we also suggest checking the box for “Refunds”)
  • Ensure the correct language is elected for your account
  • All changes are saved automatically, so you can go back to your main dashboard once you're done

If you have any questions, please feel free to submit a support ticket.