We will be conducting maintenance on our support site on Thursday evening between 9pm-3am MST.

During that time the site may be unavailable for short periods of time or slower response than normal.

OneEach Technologies Programming Team

With the New Year comes new opportunities for us to provide the best experience for our customers. With that in mind, we are starting a monthly webinar series titled "Website 101".

This webinar will cover the basics of how to utilize the OneEach support system and basic website editing tips.

Our first one is coming up tomorrow (1/9), but we've got another one in January (1/22) and then one per month for the rest of the year! So, if you can't make it for tomorrow's webinar, be sure to signup for any of our upcoming dates!

To register for any of our webinars, be sure to checkout our site for all the dates and details.

Thank You,
OneEach Technologies 

Maintenance Notice

We will be doing some maintenance work on this support site.

This site will be taken offline for approximately 2 hours on Friday September 13, from 9:00pm MST to 11:00PM MST.

OneEach Technologies

If your website has been migrated over to our new servers and you have an Exchange Server, you may not be able to view your website on your local network (in the office).

You will need to contact whoever manages your Exchange Server to make a simple DNS change on your local network which will resolve this. In most cases this can be done remotely.

They will need the following IP address to make this change: 199.200.62.3

Note that this is not effecting those outside your office network from seeing your website.

Drupal Website Migration NOTICE

To OneEach Drupal Customers (Gold, Silver, Bronze Pkgs)

A Scheduled Server Migration is due to be performed as outlined below.  

DATE:  07/30/2013 through 8/12/2013
 
START TIME:  09:00pm MST (GMT -7) 
END TIME:  03:00am MST (GMT -7) 
LENGTH OF MIGRATION WINDOW: 6 hours each evening 

REASON FOR MIGRATION: 
a.       Move websites to new servers and data center to increase capacity and allow for future growth. 

MIGRATION DETAILS:
a.    Move 25-50 websites each evening to new servers and new data center.

b. There may be up to 1 hour of downtime during the website migration due to DNS propagation (the time it may take for internet providers to receive the new IP address information). 

c. For those customers with Exchange Servers, an internal DNS change may be required on your Exchange Server after the website move as the IP address of your website will change. This will ONLY effect those with in-house Exchange or SBS Servers and the ability to see your website on your local internal network. It will NOT effect your email or those viewing your website outside of your local network.

d. Websites/Customers where OneEach hosts the domains DNS will be moved first. These sites will not require any action from our customers.

e. Websites where OneEach does not host the domains DNS, will be moved last and we will be contacting you to coordinate the DNS IP change prior to moving the website.

f. International customer websites will be migrated during your evening hours, based on your particular timezone. 

We appreciate your patience and understanding in this matter and apologize for any inconveniences it may cause. If you have any further questions please submit a support ticket at http://support.oneeach.com  

Thank you,
OneEach Technologies