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Apr
29
Maintenance Notice
Posted by Ryan R. on 29 April 2016 01:43 PM

To our customers,

To provide for future expansion of our servers and equipment and increase redundancy, we have scheduled an equipment move into a larger cabinet at our secure Data Center located in Phoenix AZ.

Here is the maintenance information:

Date: 05/07/2016-05/08-2016

Start Time: 10:00pm MST Saturday 05/07/2016

End Time: 03:00AM MST Sunday 05/08/2016

We anticipate a downtime of approximately 1-hour sometime within this window as we physically move the equipment over to the new cabinet (which is only a few feet away).

We appreciate your patience and understanding in this matter and apologize for any inconveniences it may cause. We will have several technicians on site to make this move happen as quickly as possible.

Thank you,
OneEach Technologies


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Nov
12

We have a new video tutorial that walks you through the steps to make our support site work for you! It include tips and tricks for submitting and finding older tickets as well as how to really use our Knowledgebase to help you with anything you may need!

Be sure to check out the new tutorial!


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Oct
17
Upcoming Customer Summit!!
Posted by Nicole F on 17 October 2015 11:26 AM

Stay on top of the latest and best of OneEach Technologies by attending our quarterly Customer Summits. Each summit has different featured content and will have real examples from our customers.

Our next one is coming up quickly, so be sure to register today!

Come discover some of the great things your fellow organizations are doing with their website to make it work for them.

  • Date: November 4, 2015
  • Time: 2:30 - 3:30pm EST
  • REGISTER NOW

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Jul
15
FACEBOOK FEED UPDATES
Posted by Nicole F on 15 July 2015 09:23 AM

As some/most of you have noticed lately, your Facebook feed is no longer displaying correctly or not filling the entire width of where you have it on your site, well, Facebook has decided to make things very difficult and change their code and process for embedding Facebook feeds.

That being said, if you notice your Facebook feed isn't showing correctly on your site, just submit a ticket to us and we will work on getting it configured correctly for you!

Just remember one thing... Always Blame Zuckerberg. ;)

Thank You,
OneEach Technologies Support


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Jun
22
IP Change to Domain
Posted by Ryan R. on 22 June 2015 08:53 AM

We have been notified by one of our bandwidth/internet providers that they have decided to cease operations in the next few weeks.

Therefore we are in the process of notifying our customers who will be effected by this to make a DNS change to their domain so that we can switch them to our other bandwidth provider.

This situation only effects approximately 70 of our customers.

This change will be for those customers currently using the IP of 199.200.62.3 and we will be switching you to 162.213.43.70

Please submit a ticket if you have any questions regarding this update.

Thank you,

OneEach Technologies Support Team

 


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